The Healthcare Service Design Rollercoaster
Since 2011 I’ve wanted to take on a healthcare service design project and last year I finally made it happen. We’re nearly at the end of a year long pro bono project to redesign a holistic health center in Manhattan. It’s been the most challenging project of my life. It all started with trying to find a client. We spoke to a number of clients including hospitals and addiction centers, but we ran into issues with HIPPA and finding the right fit for our vision. We wanted to have full purvey over all aspects of the design from the physical space to technology to the way the staff interacts with…Read more